Archive for TV

It’s all about the Candidate Engagement… through Social TV

It’s difficult recruiting good chefs. It’s even harder to find excellent chefs who are prepared to be Chef Tutors at a Cookery School – even one based in the kitchen of the two Michelin Star restaurant at Le Manoir aux Quat’Saisons, surprisingly enough. So much so, that after 18 months searching, using trade websites et al – a completely different approach was needed.

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The solution was a microsite selling this unique opportunity. That’s normal enough. The use of a LinkedIn group to encourage informed debate and interest. For many, that would be quite innovative. But who would have considered the use of Social TV for such a niché target audience? Exactly.

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Now, as am sure everyone knows, Le Manoir aux Quat’Saisons is the brainchild and passion of Raymond Blanc. Not only a celebrated chef but a highly regarded TV chef, whose programmes inspire working chefs as much as the public at large. They love watching for hints, tips and inspiration. And chefs, as we know, are more visual than word lead. They like to experience first hand. Quickly. Efficiently.

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So, with dual screening becoming popular – this is almost 12 months ago, we’re talking about here – and a growing use of social media channels by the target audience – the newest BBC2 series by RB, The Very Hungry Frenchman, seemed to be the perfect vehicle to see what Social TV recruiting could achieve.

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We know it needed more than just a series of Job Tweets during the broadcast. So, @RBCookeryTutors the special created Twitter account, did more than that. It became the social media commentator of the TV programme. Live tweeting throughout the programme. Commenting about the on-screen events. Mention how inspiring it must be to work with RB. Chatting to viewers. Encouraging hashtag trending. Talking about the similarity of learning about French cuisine and teaching in a Cookery School. It engaged people. For the whole hour every Wednesday between 8-9pm for 5 weeks.

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And every evening we did that, we received questions, comments and direct messages from Chefs interested in  the opportunity at the Cookery School. In fact, one of the ideal chefs discovered by this approach, direct messaged 5 minutes after the first programme had finished. Ohh la la.

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@RBCookeryTutors has been shortlisted, alongside our work with @EAT_careers, for the Best Use of Social Media at the RADs 2013. We were so pleased by the results when it happened, so we’re hoping for a good result on Thursday night.

It’s all about the Candidate Engagement… #RADs2013 blog series

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Next Thursday, it’s RAD Awards night. So, it’s time for another of our andsome blog ‘mini series’ inspired by our five shortlists on the night – this year, we have ITV, EAT and the Raymond Blanc Cookery School in the frame.

We’re lucky to have been shortlisted in Emerging Talent Campaign, Best Use of Social Media (twice), Best Use of Mobile and Employer Brand. Once again, we’re extremely proud to have made it this far. And that they all have been recognised for embracing the use of Social Media, not just to recruit but to engage.

This 3 parter will concentrate on the importance of Candidate Engagement – from Employer Branding to the Applicant Experience and a little bit of clever targeting along the way.

It runs from Monday to Wednesday next week.

Leaving us all day on Thursday to sit waving at our lucky cat to bring us luck.

Why recruitment is a social experience… for entry-level Effectiveness

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The Future Talent of your business. That’s always been a primary focus of recruitment. Until recently, that’s been realised as the focus on recruiting Graduates. Nowadays, Apprenticeships have come to the fore. But what about those at the pre-graduation stage of Uni or even those pupils at pre-A-level. Well, that’s the ITV approach. The attraction of the 14 to 24 year olds. The new generation of TV. The new mobile/social generation, in fact.

That’s why we targeted them all through Social media. For Work Experience. For Apprenticeships. For Internships. The popularity of Facebook. The growth of social TV – incorporating Twitter (think how many TV shows don’t use a hashtag these days). Their constant online, connected lifestyle. It makes complete sense. What better way to reach, talk and engage with them. Even before they’re ready to start a working life.

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Involve them on a journey to a career and they’ll want it to be with you when they can start. Keep them engaged in the places they are. Don’t just talk about you as an employer. Talk cheese. Talk Christmas. Talk TV shows. Just keep talking. They use the platforms to keep in touch more than they do to just share content.

Remember that to most of this age group, texting has been second nature – so the progression to social media has been no great leap. Engage with them as they would their peers and you’ll have a friend, if not an employee, for life.

ITV were shortlisted in Recruitment Effectiveness at the CIPD RMAs for the entry-level initiatives of @ITVexperience, @ITVapprentice and @ITVinspiration. Unfortunately, we didn’t get the result we were hoping for in this one last night but we did manage to win Best Diversity Initiative with ITV and Best Employer Brand for EAT.

Why recruitment is a social experience… for Diversity

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Can social media be utilised to show the importance of Diversity to an organisation? Why not. For more and more people social media is part of their day. For news. For events. For causes. For business. And for ITV, it’s there for understanding their candidates and viewers – on top of being a platform for promoting themselves as an employer concerned about diversity in all its forms. To enable this, Facebook acts as an information hub and Twitter helps drive the conversations.

On Facebook, not only are there some aspirational and informative pieces from a variety of people of diverse backgrounds, but the page promotes diversity initiatives from the TV industry and specific ITV job opportunities/schemes aimed at various diverse audiences, such as BAME and LGBT.

Twitter is used for social listening, to gather feedback from the TV industry and potential employees and to promote ITV as a diverse employer. This centres around regular twitter chats – #ITVchat – which have covered subjects from Disability, Women in the workplace, Working families and LGB. These chats attract involvement from more than just potential ITV employees – organisations such as Stonewall to other media businesses like the BBC join in. Not surprisingly, they also engage and involve ITV employees. But unexpectedly, these ITVchats almost always make it into the top Trending Topics, such is their popularity.

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The discussions are fed back within ITV and are helping the business understand how it connects with their diverse community – not just employees and candidates but viewers as well – all to help future employment and programming.

Another interesting development is that the social media accounts have been used as personal sounding boards by some individuals – from the prejudice shown towards a gay runner to a person with mental issues trying to start a career in TV – all by direct messaging. That’s how personal social media can be – and the importance it can play in diversity.

ITV (aka @Moveonup2ITV on social media) is shortlisted in the Best Diversity Initiative at the CIPD RMAs. Fingers crossed for tonight.

The beauty of Twitter: Authenticity

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There’s nothing new about the world of social TV. With apps, such as Zeebox and Yap.tv – to act as your friendly sofa companions during your evening viewing. Then there’s the multitude of social media accounts for TV programmes, and channels – all to keep you involved and engaged via the odd hashtag or two. And, of course, there are the TV celeb accounts – the ultimate on-line PR of where and when they are appearing.

But how about the star of a show actually tweeting, and Twitpicing, during live broadcasts? Direct from the talent show’s judges chair. Yep, that’s will.i.am during the The Voice UK. You’ll notice him on camera, using his phone for all to see. (Even though he was asked not to.) But it’s real. It’s part (or should be) of the reality format. And why not. It’s much more authentic than some psuedo-marketing tweets about the show to help keep viewers connected. His tweet above explains the reason why, so perfectly. You can’t argue with the fact.

And hopefully, even though producers of The Voice may yet try to ban him due to some viewers have complaining that he’s being distracted from his ‘day job’ of mentoring and judging by his tweet activity, long may he continue.

Part of our andsome blog #Tweetweek series – inspired by having reached 10,000 updates on Twitter as @andsomepeople 

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